Using digital technology to streamline the system and increase efficiency should be a top priority for all organizations, but how can technology and the digital sector support the public sector in achieving this?
as part of National Recovery Roadmap Program, UK Tech Cluster Group Hosted a series of roundtables based on how we might work. Unexpectedly, digital change ranked highly among the topics of conversation.
In the sixth round table conference, the group discussed How we Best support the UK public and higher education sectors to better understand how digital technology can enable increased productivity and be equipped with test solutions and knowledge to show potential return on investment.
Hosted by TechSAPRK’s own Ben Shorrock, you can watch the full discussion here:
Development of innovation
Kovid-19 is the cause of many challenges for public services, creating more workload than ever before, while forcing massive digital and cultural change on organizations. Our speakers highlighted several key issues; Some are immediately obvious, but others, such as generating innovation, are long-term and less imminently resolvable.
“One thing I’ve noticed is that it’s very hard to instill effortlessness in innovation. A lot of our projects start by hitting someone in a train station or similar path. Without those accidental moments, it’s tough.” Has gone and we have to work on it more. “
Llewellyn Morgan, Head of innovation, Oxfordshire County Council
These issues have inspired new thinking, allowing organizations to face the challenge and adapt to cultures that rely more on open communication and sharing learning. This change has begun for public bodies to uncover new opportunities and increase productivity in unexpected ways.
“I think there is a silver layer in Bristol that is a real strength of internal partnerships. Local authorities are, almost by definition, large bureaucracies with a lot of working parts. In my experience. In the last few months. , Is a real feature More communicated And strengthen working relationships “
Declan Murphy, Economic Development Project Officer, Bristol City Council
Being able to work closely with the private sector of public services to develop new projects to address our immediate crisis has also created new opportunities. From delivering drugs via drones to helping hospitality businesses do business online, in 2020 there will be positivity that will form the foundation for future growth.
“The response from here is that [businesses] Those who have pivoted are doing very well. Many companies are serving people who are working from home and benefiting from it.
“I would especially love to see more support for digital companies that work with our retailers, our hospitality companies, etc. Spending a small amount with a local digital agency can make a huge difference to some of our traditional businesses 2020 has been a difficult time, but I think there is also a lot of positivity around. “
Claire Main, Economic Development Officer, Bournemouth, Christchurch and Pool CouncilIl
To see the highlights of the Round Table Conference and to read more about how technology can help us find Recovery Roadmap Report Here.