Although Amazon’s Alexa runs largely in the cloud and doesn’t require updates the traditional way, your smart speakers run software that gets regular updates. Either as bug fixes or to introduce new local features.
The speakers should update automatically, but if not, follow our guide to learn how to force your Amazon Echo to update.
When do you need to update?
In most cases, Echo smart speakers, such as the Echo (4th generation), will update automatically when connected to the Internet.
However, if you have a model that you haven’t plugged in for a while or you bought a secondhand version, you may find that it is out of date, and doesn’t have all the latest features. It is at this point that you may need to force update your Echo.
Check the Firmware Version Your Echo Is Running
Once you have linked your Echo with your Amazon Alexa account, you can check which firmware version it is running. Open the Alexa app and select Devices. Tap Echo & Alexa, then select the Echo speaker you want to check. Scroll down and tap About, and you’ll see the software version listed under ‘Device software version’.
you can check Current latest software version on Amazon website. Just be aware that it may take some time for the latest devices to show up. When I checked, the Echo Show (3rd generation) was listed, but the Echo Show 8 (2nd generation) was not.
If there’s a mismatch between the current software version you’re running and the latest software, your Echo needs an update.
Force a Software Update on the Echo Smart Speaker
If you have an Audio Echo (with no display), it should automatically update to the Internet.
However, it will not update while you are using it. For this reason, the best way to force an update is to press the microphone mute button at the top, and then leave the speaker on for between 15 minutes and an hour. You can also try unplugging the speaker, plugging it back in, and then tapping the mute button directly.
The blue ring should flash on the device when the update is received, and then it will be installed. You can check for the updated version in the Alexa app.
Force Software Update on Echo Show
While the above guide should work with the Echo Show, you have an alternate option. Swipe down from the top of the screen and tap Settings. Scroll down and select Device option, then scroll down and you will see Check for software update. This will list the current version of the software that your Echo Show is running. Tap it to force your Echo Show to check and install the latest version.
If there is a newer version to install, your Echo Show will be downloaded and updated.